Secretary Receptionist Resume With Samples & Examples

Secretary Receptionist Resume With Samples & Examples
Secretary Receptionist Resume Sample Format

Secretary Receptionist Resume: A secretary receptionist plays a crucial role in maintaining the smooth operation of an office by managing administrative tasks and providing excellent customer service. Crafting a strong resume is essential for landing a job in this competitive field. In this blog post, we will provide you with a comprehensive guide on how to create a standout secretary receptionist resume, complete with sample and examples of key sections such as objective, summary, education, skills, experience, certification, awards, and achievements. Whether you are a seasoned professional looking to update your resume or a newcomer entering the workforce, this guide will help you showcase your qualifications effectively. Additionally, we have included a free template to help you get started on your resume-building journey.

Secretary Receptionist Resume Sample

Oliver Queen
Secretary Receptionist
Phone:(503) 555-3456
Email:[email protected]
Address: 2929 Willow Street, Brookside, FL 56789


Dedicated and organized Secretary Receptionist with 5 years of experience in managing administrative tasks and providing exceptional customer service. Proficient in Microsoft Office Suite and skilled in handling multiple phone lines. Known for maintaining a professional and welcoming demeanor in fast-paced environments. Adept at scheduling appointments and coordinating meetings.


ABC Company, New York, NY
Secretary Receptionist, January 2018 – Present

– Greet and assist visitors in a professional and friendly manner
– Answer and direct phone calls to appropriate personnel
– Schedule appointments and maintain calendars for executives
– Prepare and distribute correspondence, memos, and forms
– Maintain office supplies and inventory
– Coordinate meetings and events, including booking conference rooms and catering
– Handle incoming and outgoing mail and packages
– Assist with basic bookkeeping tasks, such as invoicing and expense tracking
– Provide administrative support to the office manager and other staff members

XYZ Corporation, Los Angeles, CA
Administrative Assistant, June 2015 – December 2017

– Managed front desk operations, including answering phones, greeting visitors, and handling inquiries
– Scheduled appointments and maintained calendars for multiple executives
– Prepared and edited documents, reports, and presentations
– Organized and maintained paper and electronic files
– Coordinated travel arrangements and accommodations for staff members
– Assisted with event planning and coordination
– Handled confidential information with discretion and professionalism
– Managed office supplies and inventory
– Provided general administrative support to the office team


Bachelor of Arts in Communication
University of California, Los Angeles, CA

Relevant coursework: Business Communication, Public Speaking, Organizational Communication

High School Diploma
Westwood High School, Los Angeles, CA


– Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
– Excellent communication and interpersonal skills
– Strong organizational and time management abilities
– Ability to prioritize tasks and work efficiently under pressure
– Experience with multi-line phone systems and handling incoming calls
– Knowledge of office equipment such as fax machines, copiers, and printers
– Familiarity with scheduling appointments and managing calendars
– Attention to detail and accuracy in data entry and record keeping
– Ability to work independently and as part of a team
– Bilingual in English and Spanish, both written and verbal communication.


– Certified Administrative Professional (CAP) – International Association of Administrative Professionals (IAAP), 2019
– Microsoft Office Specialist (MOS) – Microsoft, 2018
– Certified Professional Secretary (CPS) – Professional Association of Secretaries and Administrative Assistants (PASAA), 2017

Awards & Achievements

– Employee of the Month, XYZ Company, June 2020
– Recognized for outstanding customer service skills by receiving multiple positive feedback from clients
– Successfully implemented a new filing system that improved organization and efficiency in the office
– Completed a professional development course in Microsoft Office Suite, enhancing skills in Word, Excel, and PowerPoint


Lisa Moore – Analyst – RST Enterprises – (333) 222-1111 – [email protected]

Secretary Receptionist Resume Objective – Examples

1. Seeking a Secretary Receptionist position where I can utilize my exceptional organizational skills and customer service experience to efficiently manage office operations and provide excellent support to staff and clients.
2. To secure a Secretary Receptionist role in a dynamic organization where I can leverage my strong communication skills and attention to detail to ensure smooth office operations and deliver exceptional service to visitors and callers.
3. Looking for a Secretary Receptionist position that will allow me to apply my proficient multitasking abilities and administrative expertise to effectively manage office tasks and provide a welcoming environment for guests.
4. To obtain a Secretary Receptionist position in a professional setting where I can utilize my strong computer skills and interpersonal abilities to assist with administrative duties and provide excellent customer service to all visitors.
5. Seeking a challenging Secretary Receptionist role where I can contribute my extensive experience in office management and reception duties to support the team and ensure a positive experience for all visitors and callers.

Secretary Receptionist Resume Description Examples

1. Efficient and organized Secretary Receptionist with over 5 years of experience in providing administrative support to executives and managing front desk operations. Skilled in managing calendars, scheduling appointments, and handling phone calls and emails. Proficient in Microsoft Office Suite and able to prioritize tasks effectively.

2. Detail-oriented Secretary Receptionist with excellent communication and interpersonal skills. Experienced in greeting visitors, answering phones, and maintaining office supplies. Able to multitask and work well under pressure in a fast-paced environment. Proficient in data entry and record keeping.

3. Proactive Secretary Receptionist with strong problem-solving abilities and a positive attitude. Experienced in coordinating meetings, preparing reports, and handling confidential information with discretion. Skilled in managing office equipment and ensuring a professional and welcoming atmosphere for clients and visitors.

4. Dedicated Secretary Receptionist with a proven track record of providing exceptional customer service and administrative support. Experienced in managing office correspondence, filing documents, and coordinating travel arrangements. Proficient in maintaining office databases and records accurately.

5. Reliable Secretary Receptionist with a strong work ethic and attention to detail. Skilled in managing office logistics, coordinating events, and assisting with special projects. Proficient in handling multiple phone lines, scheduling appointments, and providing administrative support to senior management.

Action Verbs to Use in Secretary Receptionist Resume

1. Managed: Oversaw daily administrative tasks such as scheduling appointments, answering phone calls, and coordinating meetings.

2. Coordinated: Organized and facilitated communication between different departments and external parties.

3. Scheduled: Created and maintained calendars for executives and staff members.

4. Responded: Addressed inquiries and requests from clients, customers, and colleagues in a timely manner.

5. Filed: Organized and maintained physical and digital filing systems to ensure easy access to important documents.

6. Assisted: Provided support to executives and staff members with various tasks and projects.

7. Communicated: Interacted with clients, customers, and colleagues through phone, email, and in-person meetings.

8. Updated: Kept records and databases current with accurate information.

9. Arranged: Coordinated travel arrangements and accommodations for executives and staff members.

10. Drafted: Prepared correspondence, reports, and other documents for review and approval.

Mistakes to Avoid in Secretary Receptionist Resume

1. Spelling and grammatical errors: Make sure to thoroughly proofread your resume to ensure there are no spelling or grammatical errors. These mistakes can make you appear unprofessional and careless.

2. Lack of relevant experience: Be sure to highlight any relevant experience you have as a secretary or receptionist. Include specific examples of tasks you have performed and skills you have developed in these roles.

3. Not tailoring your resume to the job: Customize your resume to the specific job you are applying for. Highlight the skills and experiences that are most relevant to the position you are seeking.

4. Including irrelevant information: Avoid including irrelevant information on your resume, such as unrelated work experience or hobbies. Focus on showcasing your skills and experiences that are directly related to the job you are applying for.

5. Using a generic resume template: Stand out from the competition by creating a unique and visually appealing resume. Avoid using generic templates that may make your resume blend in with others.

6. Failing to showcase your communication skills: As a secretary or receptionist, strong communication skills are essential. Make sure to highlight your ability to communicate effectively with clients, colleagues, and supervisors.

7. Neglecting to include relevant certifications or training: If you have any certifications or training related to secretarial or receptionist duties, be sure to include them on your resume. This can help demonstrate your qualifications and commitment to professional development.

FAQs – Secretary Receptionist Resume

What are your key responsibilities as a secretary receptionist?

As a secretary receptionist, my key responsibilities include managing the front desk, answering phone calls and emails, scheduling appointments and meetings, maintaining office supplies, and greeting visitors. I am also responsible for organizing and maintaining files, handling incoming and outgoing mail, and assisting with administrative tasks as needed. Additionally, I may be required to handle travel arrangements, prepare reports and presentations, and provide general support to other staff members. Overall, my role is to ensure the smooth operation of the office and provide excellent customer service to all who interact with our organization.

How do you prioritize tasks and manage a busy office environment?

To prioritize tasks and manage a busy office environment, I first assess the urgency and importance of each task. I create a to-do list and categorize tasks based on deadlines and impact on overall goals. I also delegate tasks to team members based on their strengths and availability. I use time management techniques such as setting specific time blocks for different tasks and minimizing distractions. Regularly reviewing and adjusting priorities is key to staying on track and ensuring that important tasks are completed on time. Additionally, I communicate effectively with colleagues to coordinate efforts and ensure everyone is on the same page. By staying organized, delegating effectively, and communicating clearly, I am able to successfully manage a busy office environment and prioritize tasks efficiently.

Can you provide examples of your experience with scheduling appointments and managing calendars?

Yes, I have extensive experience with scheduling appointments and managing calendars. In my previous role as an administrative assistant, I was responsible for coordinating meetings and appointments for multiple team members. I utilized calendar software to schedule appointments, set reminders, and ensure that all parties were available at the designated time. I also managed conflicting schedules and prioritized appointments based on urgency and importance. Additionally, I regularly communicated with clients and colleagues to confirm appointments and make any necessary adjustments. Overall, my experience in scheduling appointments and managing calendars has equipped me with the necessary skills to efficiently coordinate meetings and appointments.

How do you handle phone calls and greet visitors in a professional manner?

When handling phone calls, it is important to answer promptly and professionally with a friendly tone. It is also essential to identify yourself and the company you are representing. When greeting visitors, it is important to greet them with a smile and a warm welcome. Offer assistance and direct them to the appropriate person or department. It is also important to maintain a clean and organized workspace to create a positive first impression. Overall, maintaining a professional demeanor, being courteous, and providing excellent customer service are key components to handling phone calls and greeting visitors in a professional manner.

What software programs and office equipment are you proficient in using?

I am proficient in using a variety of software programs, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Suite (Docs, Sheets, Slides, Gmail), Adobe Creative Suite (Photoshop, Illustrator, InDesign), and various project management tools such as Asana and Trello. In terms of office equipment, I am skilled in operating printers, scanners, copiers, fax machines, and multi-line phone systems. I am also comfortable using video conferencing platforms like Zoom and Microsoft Teams for virtual meetings and presentations.

In conclusion, a well-crafted Secretary Receptionist resume should highlight your skills, experience, and achievements in a clear and concise manner. By including sections such as Objective, Summary, Education, Skills, Experience, Certification, Awards, and Achievements, you can showcase your qualifications effectively to potential employers. Use the provided sample and examples as a guide to create a standout resume that will help you land your dream job. Remember, a strong resume is the key to opening doors to new opportunities in your career. Download the free template now and start crafting your winning resume today.

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Resume Tips

Choose the Right Format

Select a resume format that best showcases your skills and experience. Common formats include chronological, functional, and combination resumes.

Tailor Your Resume

Customize your resume for each job application by highlighting relevant skills and experiences that match the job description.

Focus on Key Sections

Include essential sections such as contact information, professional summary or objective, work experience, education, skills, and relevant certifications.

Use Clear and Concise Language

Be concise and use action verbs to describe your accomplishments and responsibilities in each job role.

Quantify Achievements

Whenever possible, quantify your achievements with numbers or percentages to demonstrate your impact in previous roles.

Highlight Transferable Skills

Emphasize transferable skills that are relevant to the job you're applying for, such as communication, problem-solving, and leadership skills.

Prioritize Readability

Ensure your resume is easy to read by using a clean and professional font, adequate white space, and bullet points for listing information.

Proofread Carefully

Avoid spelling and grammar errors by proofreading your resume multiple times or asking a trusted friend or colleague to review it.

Keep it Updated

Regularly update your resume with new experiences, skills, and accomplishments to reflect your most current qualifications.

Seek Feedback

Consider seeking feedback from career advisors, mentors, or professionals in your industry to improve your resume further.

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