Emergency Room Unit Secretary Resume With Samples & Examples

Emergency Room Unit Secretary Resume With Samples & Examples
Emergency Room Unit Secretary Resume Sample Format

Emergency Room Unit Secretary Resume: Working as an Emergency Room Unit Secretary requires a unique set of skills and qualifications to effectively manage the fast-paced and high-stress environment of a hospital emergency room. Crafting a standout resume is essential to showcase your abilities and experience in this role. In this blog post, we will provide a comprehensive guide on how to create a compelling Emergency Room Unit Secretary resume, including sample sections for Objective, Summary, Education, Skills, Experience, Certification, Awards, and Achievements. By following our tips and utilizing our free template, you can increase your chances of landing your dream job in the healthcare industry.

When writing your Objective section, it is important to highlight your passion for providing efficient and compassionate care to patients in emergency situations. Your Summary should succinctly summarize your experience and skills, emphasizing your ability to multitask, communicate effectively, and maintain a calm demeanor under pressure. In the Education section, include any relevant degrees or certifications, such as a Medical Secretary certificate or Healthcare Administration degree. In the Skills section, list technical skills like proficiency in medical terminology and software programs, as well as soft skills like strong communication and organizational abilities. Your Experience section should detail your previous roles in healthcare administration, emphasizing any experience in emergency room settings. If you have any relevant certifications or awards, be sure to include them in their respective sections. Finally, highlight any notable achievements, such as improving patient satisfaction scores or streamlining administrative processes. By following these guidelines and utilizing our free template, you can create a standout Emergency Room Unit Secretary resume that will impress potential employers.

Emergency Room Unit Secretary Resume Sample

Selina Kyle
Emergency Room Unit Secretary
Phone:(718) 555-3456
Email:[email protected]
Address: 3737 Willow Court, Hillcrest, TX 12345


Experienced and dedicated Emergency Room Unit Secretary with over 5 years of experience in fast-paced healthcare settings. Proficient in managing patient admissions, coordinating appointments, and maintaining accurate medical records. Skilled in multitasking, communication, and providing exceptional customer service. Strong knowledge of medical terminology and electronic health records systems.


Emergency Room Unit Secretary
St. Mary’s Hospital, New York, NY
January 2018 – Present

– Greet and assist patients and visitors in a professional and courteous manner
– Answer phone calls and direct them to the appropriate department or staff member
– Maintain patient records and ensure all documentation is accurate and up-to-date
– Schedule appointments and procedures for patients as directed by medical staff
– Coordinate with nursing staff to ensure timely and efficient patient care
– Order and maintain office supplies and equipment for the emergency room unit
– Assist with administrative tasks such as filing, data entry, and organizing patient charts
– Collaborate with other healthcare professionals to provide high-quality care to patients in the emergency room unit.


Bachelor of Science in Health Information Management
University of Florida, Gainesville, FL
Graduated May 2018

Relevant coursework:
– Medical Terminology
– Health Information Systems
– Healthcare Data Analysis
– Legal and Ethical Issues in Healthcare

Associate of Science in Healthcare Administration
Santa Fe College, Gainesville, FL
Graduated May 2016

Certified Health Data Analyst (CHDA)
American Health Information Management Association (AHIMA)
Issued June 2018


1. Proficient in medical terminology and documentation
2. Excellent communication and interpersonal skills
3. Ability to prioritize tasks and work efficiently in a fast-paced environment
4. Skilled in maintaining patient confidentiality and privacy
5. Proficient in using electronic health record systems
6. Strong organizational skills and attention to detail
7. Knowledge of emergency room procedures and protocols
8. Ability to multitask and handle stressful situations effectively
9. Familiarity with insurance verification and billing processes
10. Proficient in Microsoft Office Suite (Word, Excel, Outlook)


– Certified Emergency Room Technician (CERT) – American Association of Medical Assistants (AAMA) – 2018
– Basic Life Support (BLS) Certification – American Heart Association – 2017
– Advanced Cardiovascular Life Support (ACLS) Certification – American Heart Association – 2016
– Certified Nursing Assistant (CNA) – State Board of Nursing – 2015

Awards & Achievements

– Employee of the Month, XYZ Hospital, June 2020
– Recognized for outstanding performance in managing patient flow and coordinating communication between medical staff in the emergency room
– Successfully implemented a new electronic medical records system, resulting in improved efficiency and accuracy in patient documentation
– Received positive feedback from patients and their families for providing exceptional customer service and support during their time in the emergency room
– Completed training in emergency response protocols and procedures, ensuring readiness to assist in critical situations


Kevin Martinez – Assistant – GHI Group – (111) 222-3333 – [email protected]

Emergency Room Unit Secretary Resume Objective – Examples

1. Seeking a position as an Emergency Room Unit Secretary where I can utilize my strong organizational skills and attention to detail to support the efficient operation of the emergency department.
2. To secure a challenging role as an Emergency Room Unit Secretary in a fast-paced healthcare environment, where I can contribute my excellent communication and multitasking abilities to ensure smooth patient flow and departmental coordination.
3. Looking for an opportunity as an Emergency Room Unit Secretary to apply my knowledge of medical terminology and electronic health records systems in providing accurate and timely administrative support to emergency room staff.
4. To obtain a position as an Emergency Room Unit Secretary where I can leverage my experience in managing patient admissions, discharge paperwork, and scheduling to facilitate effective communication and coordination within the emergency department.
5. Seeking a rewarding role as an Emergency Room Unit Secretary to assist healthcare professionals in delivering high-quality patient care by maintaining accurate records, coordinating patient transfers, and providing exceptional customer service in a fast-paced emergency room setting.

Emergency Room Unit Secretary Resume Description Examples

1. Efficient and organized Emergency Room Unit Secretary with 3+ years of experience in a fast-paced healthcare setting. Skilled in managing patient admissions, discharge paperwork, and maintaining accurate medical records. Proficient in using electronic health record systems and scheduling appointments for patients.

2. Detail-oriented Emergency Room Unit Secretary with strong communication and multitasking abilities. Experienced in coordinating patient flow, answering phone calls, and assisting medical staff with administrative tasks. Knowledgeable in medical terminology and HIPAA regulations.

3. Dedicated Emergency Room Unit Secretary with a proven track record of providing excellent customer service to patients and their families. Proficient in managing medical records, updating patient information, and ensuring confidentiality of sensitive information. Skilled in using Microsoft Office Suite and electronic health record systems.

4. Experienced Emergency Room Unit Secretary with a background in healthcare administration. Possess strong organizational skills and the ability to prioritize tasks in a high-pressure environment. Proficient in scheduling appointments, coordinating patient transfers, and maintaining a clean and organized work area.

5. Motivated Emergency Room Unit Secretary with a passion for helping others and providing exceptional support to medical staff. Skilled in managing patient admissions, verifying insurance information, and assisting with patient discharge procedures. Proficient in using medical software systems and maintaining accurate documentation.

Action Verbs to Use in Emergency Room Unit Secretary Resume

1. Communicated: Effectively relayed information between medical staff, patients, and families in a timely manner.
2. Organized: Maintained accurate and up-to-date records, schedules, and patient information for efficient workflow.
3. Prioritized: Managed multiple tasks and responsibilities to ensure urgent matters were addressed promptly.
4. Assisted: Provided support to medical staff by coordinating appointments, admissions, and discharges.
5. Documented: Recorded patient data, test results, and treatment plans accurately for medical records.

Mistakes to Avoid in Emergency Room Unit Secretary Resume

1. Spelling and grammatical errors: Make sure to proofread your resume carefully to avoid any spelling or grammatical errors. These mistakes can make you appear unprofessional and may cause your resume to be overlooked.

2. Lack of relevant experience: Ensure that your resume highlights your experience working as an emergency room unit secretary. Include specific details about your responsibilities and accomplishments in this role.

3. Generic resume: Avoid using a generic resume template that does not highlight your specific skills and experience as an emergency room unit secretary. Tailor your resume to the job you are applying for to make it stand out to employers.

4. Lack of relevant skills: Make sure to include relevant skills such as knowledge of medical terminology, proficiency in medical software, and strong communication skills. These skills are essential for success in a role as an emergency room unit secretary.

5. Failure to showcase achievements: Don’t forget to include any achievements or accomplishments in your resume that demonstrate your skills and abilities as an emergency room unit secretary. This can help you stand out from other candidates and show employers what you are capable of.

6. Not including relevant certifications: If you have any certifications relevant to the field of emergency room unit secretarial work, be sure to include them on your resume. This can demonstrate your commitment to professional development and make you a more attractive candidate to employers.

7. Lack of attention to detail: Pay close attention to the formatting and layout of your resume to ensure that it is easy to read and visually appealing. A well-organized and professional-looking resume can make a positive impression on employers and increase your chances of landing an interview.

FAQs – Emergency Room Unit Secretary Resume

What experience do you have working as an emergency room unit secretary?

I have over five years of experience working as an emergency room unit secretary. During this time, I have developed strong organizational and multitasking skills, as well as the ability to remain calm and composed in high-stress situations. I am proficient in managing patient records, scheduling appointments, and communicating effectively with both medical staff and patients. My experience in this role has taught me the importance of attention to detail and the ability to prioritize tasks efficiently in order to ensure the smooth operation of the emergency room unit.

How do you prioritize tasks in a fast-paced emergency room environment?

In a fast-paced emergency room environment, prioritizing tasks is crucial to ensure that patients receive timely and appropriate care. One way to prioritize tasks is to assess the severity of each patient’s condition and prioritize those with life-threatening injuries or illnesses first. This may involve triaging patients based on the urgency of their needs and allocating resources accordingly. Additionally, it is important to communicate effectively with other healthcare team members to coordinate care and ensure that tasks are completed efficiently. Prioritizing tasks in an emergency room setting requires quick decision-making and the ability to adapt to changing circumstances, all while maintaining a focus on patient safety and quality care.

Can you describe your familiarity with medical terminology and electronic health records systems?

I have a strong familiarity with medical terminology and electronic health records systems. I have completed coursework in medical terminology and have experience working with electronic health records systems in a clinical setting. I am comfortable navigating and inputting information into these systems and understand the importance of accuracy and confidentiality when working with patient records. I am also familiar with the various codes and abbreviations used in medical terminology and can effectively communicate with healthcare professionals using this language.

How do you handle confidential patient information and maintain patient privacy?

As a healthcare professional, I handle confidential patient information with the utmost care and respect for privacy. I strictly adhere to HIPAA regulations and only access patient information when necessary for providing care. I ensure that patient records are stored securely and only shared with authorized individuals. I also maintain patient privacy by speaking discreetly with patients and ensuring that conversations are not overheard. Additionally, I always obtain patient consent before sharing any information with other healthcare providers or third parties. Overall, I prioritize patient confidentiality and privacy in all aspects of my practice.

What steps do you take to ensure accurate documentation and record-keeping in the emergency room setting?

In the emergency room setting, accurate documentation and record-keeping are crucial for providing quality patient care and ensuring proper communication among healthcare providers. To ensure accuracy, we follow a set of steps including:

1. Timely and thorough documentation of patient assessments, interventions, and responses to treatment.
2. Utilizing electronic medical records systems to input information in real-time and reduce the risk of errors.
3. Following established protocols and guidelines for documentation, such as using standardized forms and terminology.
4. Verifying patient information, such as name, date of birth, and medical history, to prevent mix-ups or confusion.
5. Communicating effectively with other healthcare team members to ensure consistency in documentation and avoid duplication of efforts.
6. Reviewing and updating documentation regularly to reflect changes in the patient’s condition or treatment plan.
7. Adhering to privacy and confidentiality regulations to protect patient information from unauthorized access or disclosure. By following these steps, we strive to maintain accurate and comprehensive records that support safe and effective patient care in the emergency room setting.

In conclusion, a well-crafted Emergency Room Unit Secretary resume is essential for showcasing your skills and experience in a competitive job market. By including a strong objective, summary, education, skills, experience, certification, awards, and achievements sections, you can effectively highlight your qualifications for the position. Use the provided sample and examples as a guide to create a standout resume that will impress potential employers. Download the free template to get started on crafting a winning resume today.

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Resume Tips

Choose the Right Format

Select a resume format that best showcases your skills and experience. Common formats include chronological, functional, and combination resumes.

Tailor Your Resume

Customize your resume for each job application by highlighting relevant skills and experiences that match the job description.

Focus on Key Sections

Include essential sections such as contact information, professional summary or objective, work experience, education, skills, and relevant certifications.

Use Clear and Concise Language

Be concise and use action verbs to describe your accomplishments and responsibilities in each job role.

Quantify Achievements

Whenever possible, quantify your achievements with numbers or percentages to demonstrate your impact in previous roles.

Highlight Transferable Skills

Emphasize transferable skills that are relevant to the job you're applying for, such as communication, problem-solving, and leadership skills.

Prioritize Readability

Ensure your resume is easy to read by using a clean and professional font, adequate white space, and bullet points for listing information.

Proofread Carefully

Avoid spelling and grammar errors by proofreading your resume multiple times or asking a trusted friend or colleague to review it.

Keep it Updated

Regularly update your resume with new experiences, skills, and accomplishments to reflect your most current qualifications.

Seek Feedback

Consider seeking feedback from career advisors, mentors, or professionals in your industry to improve your resume further.

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