Office Receptionist Resume With Samples & Examples

Office Receptionist Resume With Samples & Examples
Office Receptionist Resume Sample Format

Office Receptionist Resume: As the face of a company, the office receptionist plays a crucial role in creating a positive first impression for visitors and clients. Crafting a strong resume is essential for showcasing your skills and experience in this role. In this blog post, we will provide a comprehensive guide on how to create an effective office receptionist resume, including sample examples of objective, summary, education, skills, experience, certification, awards, and achievements sections.

A well-written objective statement at the beginning of your resume can help recruiters understand your career goals and what you can bring to the role of an office receptionist. A compelling summary section can highlight your key qualifications and experience, while the education section should showcase any relevant degrees or certifications. Additionally, listing your skills, experience, certifications, awards, and achievements can help demonstrate your capabilities and accomplishments in the field. To make the resume creation process easier, we will also provide a free template for you to use as a guide.

Office Receptionist Resume Sample

Wally West
Office Receptionist
Phone:(502) 555-9012
Email:[email protected]
Address: 3333 Elm Street, Springdale, VA 34567


Dedicated and professional office receptionist with 5 years of experience in managing front desk operations, greeting visitors, answering phones, and scheduling appointments. Skilled in Microsoft Office Suite and excellent communication skills. Known for providing exceptional customer service and maintaining a welcoming atmosphere. Adept at multitasking and handling high call volumes.


Office Receptionist
ABC Company, New York, NY
January 2018 – Present

– Greet and welcome visitors in a professional and friendly manner
– Answer and direct phone calls to appropriate personnel
– Manage incoming and outgoing mail and packages
– Schedule appointments and meetings for executives
– Maintain office supplies and inventory
– Assist with administrative tasks as needed
– Handle sensitive and confidential information with discretion and professionalism

Office Receptionist
XYZ Corporation, Los Angeles, CA
June 2015 – December 2017

– Managed front desk operations, including answering phones, greeting visitors, and directing inquiries
– Scheduled and coordinated appointments and meetings for staff
– Handled incoming and outgoing mail and packages
– Assisted with filing, data entry, and other administrative tasks
– Maintained a clean and organized reception area
– Provided excellent customer service to clients and vendors

Overall, I have over 5 years of experience working as an office receptionist, and I am proficient in Microsoft Office Suite and other office management software. I have excellent communication and organizational skills, and I am able to multitask and prioritize effectively in a fast-paced environment.


Bachelor of Arts in Communication
University of California, Los Angeles
Los Angeles, CA

Relevant coursework: Business Communication, Public Relations, Interpersonal Communication

High School Diploma
West High School
Los Angeles, CA


– Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
– Excellent communication and interpersonal skills
– Strong organizational and multitasking abilities
– Knowledge of office equipment and procedures
– Ability to handle high-volume phone calls and inquiries
– Experience with scheduling appointments and managing calendars
– Familiarity with basic accounting and bookkeeping tasks
– Detail-oriented and able to maintain a clean and organized workspace


– Certified Administrative Professional (CAP) – International Association of Administrative Professionals (IAAP), 2018
– Microsoft Office Specialist (MOS) – Microsoft, 2017
– Professional Receptionist Certification – American Hotel & Lodging Educational Institute, 2016

Awards & Achievements

– Employee of the Month, ABC Company (June 2019)
– Recognized for outstanding customer service skills by receiving multiple positive feedback from clients
– Successfully implemented a new filing system that improved organization and efficiency in the office
– Completed a training program on effective communication skills, resulting in improved interactions with clients and colleagues


Linda Clark – Specialist – ABCD Corporation – (777) 888-9999 – [email protected]

Office Receptionist Resume Objective – Examples

1. To utilize my exceptional communication and organizational skills as an office receptionist in a fast-paced environment, providing excellent customer service and administrative support.
2. Seeking a position as an office receptionist where I can apply my strong attention to detail and ability to multitask effectively, contributing to the smooth operation of the office.
3. To secure a role as an office receptionist where I can leverage my friendly and professional demeanor to create a welcoming atmosphere for clients and visitors.
4. Seeking an office receptionist position that allows me to utilize my strong computer skills and knowledge of office procedures to efficiently manage front desk operations.
5. To obtain a challenging office receptionist position where I can demonstrate my ability to handle multiple tasks simultaneously and provide exceptional administrative support to the team.

Office Receptionist Resume Description Examples

1. Greet and welcome visitors in a professional and friendly manner
2. Answer and direct incoming phone calls to the appropriate department or individual
3. Maintain a clean and organized reception area
4. Schedule appointments and meetings for staff members
5. Assist with administrative tasks such as filing, data entry, and photocopying.

Action Verbs to Use in Office Receptionist Resume

1. Greeted: Welcomed visitors and clients to the office in a friendly and professional manner.
2. Answered: Responded to phone calls and emails promptly and efficiently.
3. Scheduled: Managed appointments and meetings for staff members.
4. Directed: Guided visitors to the appropriate departments or individuals within the office.
5. Assisted: Provided support to office staff with administrative tasks and projects.
6. Organized: Maintained a tidy and organized reception area for a welcoming atmosphere.
7. Managed: Oversaw office supplies and inventory to ensure smooth operations.
8. Communicated: Effectively communicated with colleagues and clients to relay important information.
9. Filed: Organized and maintained office documents and records for easy access.
10. Coordinated: Collaborated with other team members to ensure seamless office operations.

Mistakes to Avoid in Office Receptionist Resume

1. Grammatical and spelling errors: Make sure to proofread your resume carefully to avoid any mistakes that can make you appear unprofessional.

2. Lack of relevant experience: Highlight any previous experience in customer service or administrative roles to demonstrate your qualifications for the receptionist position.

3. Generic resume: Tailor your resume to the specific receptionist role you are applying for, including relevant skills and experiences that align with the job description.

4. Lack of attention to detail: Receptionists are often responsible for managing appointments, answering phones, and greeting visitors, so attention to detail is crucial in this role. Make sure your resume reflects your ability to handle these tasks effectively.

5. Failure to showcase communication skills: Receptionists need strong communication skills to interact with clients, colleagues, and vendors. Highlight your communication skills on your resume to demonstrate your ability to effectively communicate in a professional setting.

6. Omitting relevant software skills: Many receptionist roles require proficiency in software programs such as Microsoft Office and scheduling software. Make sure to include any relevant software skills on your resume to demonstrate your ability to handle these tasks.

7. Lack of professionalism: Your resume is often the first impression a potential employer will have of you, so make sure it is professional in appearance and tone. Avoid using unprofessional email addresses or including irrelevant personal information.

FAQs – Office Receptionist Resume

What experience do you have working as an office receptionist?

I have over five years of experience working as an office receptionist. During this time, I have developed strong communication and organizational skills, as well as the ability to multitask effectively in a fast-paced environment. I have also gained experience in managing phone calls, scheduling appointments, greeting visitors, and handling administrative tasks such as filing and data entry. Overall, my experience as an office receptionist has equipped me with the necessary skills to provide excellent customer service and support to both clients and colleagues.

How do you handle a high volume of phone calls and visitors in a professional manner?

To handle a high volume of phone calls and visitors in a professional manner, it is important to prioritize tasks and manage time effectively. This can be achieved by setting clear goals and objectives for each interaction, staying organized and maintaining a positive attitude. Additionally, utilizing tools such as call forwarding, voicemail and scheduling appointments can help streamline communication and ensure that all inquiries are addressed promptly. It is also important to remain calm and patient, even during busy periods, and to treat each caller or visitor with respect and courtesy. By maintaining professionalism and efficiency, you can effectively manage a high volume of phone calls and visitors while providing excellent customer service.

Can you provide examples of your organizational skills and ability to multitask in a fast-paced environment?

Yes, I have several examples of my organizational skills and ability to multitask in a fast-paced environment. In my previous role as a project manager, I successfully managed multiple projects simultaneously, ensuring that all deadlines were met and all deliverables were of high quality. I created detailed project plans, prioritized tasks, and effectively delegated responsibilities to team members to ensure efficient workflow. Additionally, I regularly utilized tools such as project management software and calendars to keep track of deadlines and meetings. In a fast-paced environment, I thrive on the challenge of juggling multiple tasks and responsibilities, and I am able to adapt quickly to changing priorities to ensure that all tasks are completed on time.

How do you ensure confidentiality and security of sensitive information while managing front desk responsibilities?

As a front desk professional, ensuring the confidentiality and security of sensitive information is crucial. To maintain confidentiality, I always handle sensitive information with care and only share it with authorized individuals. I also make sure to keep all documents and files containing sensitive information locked and secure when not in use. Additionally, I am vigilant about not discussing sensitive information in public areas or over the phone where it could be overheard. To enhance security, I regularly update my passwords and log out of systems when not in use. I also follow all company protocols for data protection and privacy to ensure that sensitive information is safeguarded at all times.

What software programs and technology are you proficient in using to perform receptionist duties effectively?

I am proficient in using a variety of software programs and technology to perform receptionist duties effectively. Some of the programs I am skilled in include Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite (Gmail, Google Calendar), and various scheduling and booking software such as Microsoft Outlook and Calendly. Additionally, I am experienced in using multi-line phone systems, fax machines, and other office equipment necessary for efficient receptionist duties. My ability to adapt to new technology quickly and efficiently allows me to effectively manage front desk responsibilities and provide excellent customer service.

In conclusion, a well-crafted office receptionist resume is essential for showcasing your skills and experience to potential employers. By including a strong objective, summary, education, skills, experience, certification, awards, and achievements sections, you can highlight your qualifications and stand out from other candidates. Utilizing a free template can help you organize your information effectively and create a professional-looking document. With the right resume, you can increase your chances of landing your dream job as an office receptionist.

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Resume Tips

Choose the Right Format

Select a resume format that best showcases your skills and experience. Common formats include chronological, functional, and combination resumes.

Tailor Your Resume

Customize your resume for each job application by highlighting relevant skills and experiences that match the job description.

Focus on Key Sections

Include essential sections such as contact information, professional summary or objective, work experience, education, skills, and relevant certifications.

Use Clear and Concise Language

Be concise and use action verbs to describe your accomplishments and responsibilities in each job role.

Quantify Achievements

Whenever possible, quantify your achievements with numbers or percentages to demonstrate your impact in previous roles.

Highlight Transferable Skills

Emphasize transferable skills that are relevant to the job you're applying for, such as communication, problem-solving, and leadership skills.

Prioritize Readability

Ensure your resume is easy to read by using a clean and professional font, adequate white space, and bullet points for listing information.

Proofread Carefully

Avoid spelling and grammar errors by proofreading your resume multiple times or asking a trusted friend or colleague to review it.

Keep it Updated

Regularly update your resume with new experiences, skills, and accomplishments to reflect your most current qualifications.

Seek Feedback

Consider seeking feedback from career advisors, mentors, or professionals in your industry to improve your resume further.

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