Independent Claims Adjuster Resume With Samples & Examples

Independent Claims Adjuster Resume With Samples & Examples
Independent Claims Adjuster Resume Sample Format

Independent Claims Adjuster Resume: As an independent claims adjuster, having a strong resume is essential to showcase your skills and experience in the field. Your resume should highlight your qualifications, achievements, and certifications to stand out to potential employers. In this blog post, we will provide you with a comprehensive guide on how to create a winning independent claims adjuster resume.

Starting with an objective statement, you can clearly state your career goals and what you hope to achieve in your next role. Followed by a summary section where you can provide a brief overview of your experience and skills. Education, skills, experience, certification, awards, and achievements sections should all be included to give a complete picture of your qualifications.

To help you get started, we have also included a free template for you to use as a guide in crafting your own resume.

Independent Claims Adjuster Resume Sample

Barbara Gordon
Independent Claims Adjuster
Phone:(502) 555-2345
Email:[email protected]
Address: 3131 Pine Lane, Lakeshore, TN 12345


Experienced independent claims adjuster with over 10 years of experience in handling property and casualty insurance claims. Skilled in investigating, evaluating, and negotiating settlements for claims. Proficient in utilizing Xactimate and other claims software. Demonstrated ability to provide excellent customer service and resolve claims efficiently. A proven track record of achieving high customer satisfaction ratings.


Independent Claims Adjuster
ABC Claims Services, Miami, FL
January 2018 – Present

– Investigate and evaluate insurance claims to determine coverage and liability
– Conduct interviews with claimants, witnesses, and experts to gather necessary information
– Review police reports, medical records, and other documents to support claim decisions
– Negotiate settlements with claimants and their representatives
– Prepare detailed reports and documentation to support claim decisions
– Provide excellent customer service and maintain positive relationships with clients and stakeholders

Independent Claims Adjuster
XYZ Insurance Company, Orlando, FL
June 2015 – December 2017

– Handled a caseload of property and casualty insurance claims
– Conducted on-site inspections to assess damage and determine coverage
– Collaborated with insurance agents, attorneys, and other professionals to resolve complex claims
– Utilized claims management software to track and process claims efficiently
– Participated in ongoing training and professional development to stay current on industry trends and regulations
– Achieved high customer satisfaction ratings and consistently met or exceeded performance targets


Bachelor of Science in Business Administration
University of Florida, Gainesville, FL
Graduated May 2015

Relevant coursework:
– Principles of Insurance
– Risk Management
– Business Law
– Financial Accounting

Associate of Arts in General Studies
Santa Fe College, Gainesville, FL
Graduated May 2012

– Licensed Independent Claims Adjuster, State of Florida
– Certified Insurance Adjuster, National Association of Insurance Commissioners


– Proficient in Xactimate and other claims adjusting software
– Strong knowledge of insurance policies and coverage
– Excellent communication and negotiation skills
– Ability to work independently and meet deadlines
– Detail-oriented and organized
– Strong problem-solving skills
– Knowledge of construction and building materials
– Customer service oriented
– Ability to handle high-stress situations
– Strong computer skills, including Microsoft Office Suite


– Certified Claims Adjuster (CCA) – National Association of Independent Insurance Adjusters (NAIIA), 2018
– Certified Property and Casualty Claims Adjuster (CPCU) – American Institute for Chartered Property Casualty Underwriters (AICPCU), 2017
– Certified Insurance Adjuster (CIA) – National Association of Catastrophe Adjusters (NACA), 2016

Awards & Achievements

– Top Performer Award, XYZ Insurance Company, 2019
– Outstanding Customer Service Award, ABC Claims Services, 2018
– Claims Adjuster of the Year, National Association of Independent Adjusters, 2017
– Highest Settlement Rate Award, DEF Insurance Agency, 2016
– Excellence in Claims Handling Award, GHI Claims Solutions, 2015


Jessica Hill – Supervisor – ABCD Group – (111) 000-9999 – [email protected]

Independent Claims Adjuster Resume Objective – Examples

1. To utilize my extensive experience in claims adjusting to accurately assess and settle claims in a timely manner.
2. To leverage my strong negotiation skills and attention to detail to effectively resolve complex claims.
3. To apply my knowledge of insurance policies and regulations to ensure fair and prompt claim settlements for clients.
4. To contribute my expertise in investigating and evaluating claims to provide exceptional customer service and support.
5. To utilize my excellent communication and problem-solving skills to efficiently handle a high volume of claims and meet performance targets.

Independent Claims Adjuster Resume Description Examples

1. Experienced Independent Claims Adjuster with over 10 years of experience in handling property and casualty insurance claims. Skilled in investigating, evaluating, and negotiating settlements for claims related to property damage, liability, and bodily injury.

2. Detail-oriented Independent Claims Adjuster with a proven track record of accurately assessing and processing claims in a timely manner. Strong communication and negotiation skills to effectively resolve disputes and reach fair settlements with policyholders and insurance companies.

3. Self-motivated Independent Claims Adjuster with a background in handling complex commercial insurance claims. Proficient in interpreting policy language, conducting thorough investigations, and documenting findings to support claim decisions. Able to work independently and efficiently in a fast-paced environment.

4. Results-driven Independent Claims Adjuster with a reputation for delivering exceptional customer service and achieving high levels of client satisfaction. Skilled in analyzing coverage, determining liability, and calculating damages to ensure accurate and fair claim settlements. Strong organizational and time management skills to handle multiple claims simultaneously.

5. Dedicated Independent Claims Adjuster with a commitment to providing prompt and professional claims service. Experienced in working with various insurance carriers and policyholders to resolve claims efficiently and fairly. Proficient in utilizing claims management software and technology to streamline processes and improve overall efficiency.

Action Verbs to Use in Independent Claims Adjuster Resume

1. Investigate – Conduct thorough investigations to determine the extent of damages and liability in insurance claims.
2. Negotiate – Negotiate settlements with policyholders, claimants, and other parties involved in the claims process.
3. Evaluate – Assess the value of property damage, injuries, and other losses to determine appropriate compensation.
4. Document – Create detailed reports and documentation of claim investigations, findings, and settlements.
5. Communicate – Communicate effectively with clients, colleagues, and other stakeholders to provide updates on claim status and resolve issues.
6. Analyze – Analyze policy coverage, claim information, and other relevant data to make informed decisions and recommendations.
7. Review – Review claim files, documents, and evidence to ensure accuracy and compliance with company policies and regulations.
8. Resolve – Work to resolve claims in a timely and efficient manner, while ensuring fair and equitable outcomes for all parties involved.
9. Collaborate – Collaborate with other claims adjusters, insurance agents, attorneys, and experts to gather information and support claim decisions.
10. Advocate – Advocate for policyholders and claimants to ensure they receive fair treatment and compensation in accordance with their insurance policies.

Mistakes to Avoid in Independent Claims Adjuster Resume

1. Not tailoring your resume to the specific job you are applying for: Make sure to customize your resume to highlight the skills and experience that are most relevant to the claims adjuster position you are applying for.

2. Including irrelevant information: Avoid including unnecessary details or experiences that are not relevant to the claims adjuster role. Focus on showcasing your relevant skills and accomplishments.

3. Using a generic resume template: Stand out from other applicants by creating a unique and professional resume design that reflects your personal brand and showcases your qualifications effectively.

4. Failing to include specific achievements: Make sure to include specific examples of your accomplishments and successes in previous claims adjusting roles. This will demonstrate your value to potential employers.

5. Neglecting to proofread: Spelling and grammatical errors can make a negative impression on potential employers. Always proofread your resume carefully before submitting it.

6. Not including keywords: Many employers use applicant tracking systems to screen resumes for specific keywords. Make sure to include relevant keywords from the job description in your resume to increase your chances of being noticed.

7. Omitting contact information: Ensure that your contact information, including your phone number and email address, is clearly listed on your resume so that potential employers can easily reach out to you for further consideration.

FAQs – Independent Claims Adjuster Resume

What types of insurance claims have you handled in your career as an independent claims adjuster?

In my career as an independent claims adjuster, I have handled a wide range of insurance claims, including property damage claims, personal injury claims, auto accident claims, and liability claims. I have experience working with both residential and commercial property claims, as well as claims involving various types of vehicles and accidents. Additionally, I have handled claims related to natural disasters, such as hurricanes, floods, and wildfires. My diverse experience has equipped me with the skills and knowledge necessary to effectively assess and process a variety of insurance claims.

How do you stay current with industry regulations and best practices in claims adjusting?

As a claims adjuster, I stay current with industry regulations and best practices by regularly attending training sessions, workshops, and conferences related to claims adjusting. I also make sure to read industry publications, follow relevant websites and blogs, and participate in online forums and discussion groups. Additionally, I maintain open communication with colleagues and supervisors to stay informed about any changes or updates in regulations and best practices. By staying proactive and engaged in ongoing learning and networking opportunities, I am able to ensure that I am up-to-date with the latest industry trends and requirements in claims adjusting.

Can you provide examples of successful claim settlements you have negotiated on behalf of clients?

Yes, we have successfully negotiated numerous claim settlements on behalf of our clients. Some examples include securing a substantial settlement for a client who was injured in a car accident, obtaining compensation for a client who suffered workplace injuries due to negligence, and reaching a favorable resolution for a client in a medical malpractice case. Our track record of successful claim settlements demonstrates our commitment to advocating for our clients and achieving the best possible outcomes for them.

How do you approach difficult or contentious claim situations with clients or insurance companies?

When faced with difficult or contentious claim situations with clients or insurance companies, I always strive to remain calm, professional, and empathetic. I believe in open and honest communication, so I make sure to listen carefully to the concerns of all parties involved and try to find common ground. I also rely on my knowledge of insurance policies and regulations to navigate the situation effectively. If necessary, I may seek guidance from supervisors or legal experts to help resolve the issue in a fair and timely manner. Ultimately, my goal is to reach a resolution that satisfies all parties and upholds the principles of integrity and fairness.

What software or tools do you use to efficiently manage and process claims?

We use a variety of software and tools to efficiently manage and process claims. Our primary tool is a claims management system that allows us to track and process claims from start to finish. This system helps us streamline the claims process, reduce errors, and ensure timely payments to our customers. In addition, we also utilize electronic document management systems, data analytics tools, and communication platforms to enhance our claims processing capabilities. These tools help us improve efficiency, accuracy, and customer satisfaction in handling claims.

In conclusion, crafting a strong resume as an Independent Claims Adjuster is crucial in showcasing your skills and experience to potential employers. By including a well-written objective, summary, education, skills, experience, certification, awards, and achievements sections, you can effectively highlight your qualifications and stand out from other candidates. Utilize the free template provided to create a professional and impactful resume that will help you land your next job in the insurance industry.

Related Administrative Role Resumes:
3rd Key HolderDesk AttendantOffice Services Clerk
3rd Key ManagerDesk ClerkOffice Services Coordinator
Acting DirectorDesk ManagerOffice Supervisor
Acting General ManagerDesk ReceptionistOffice Support Assistant
Admin AssistantDesk WorkerOffice Support
Admin ClerkDevelopment Team LeadOffice Support Specialist
AdminDialerOffice Worker
Admin SecretaryDirector Of ActivitiesOfficer In Charge
Administration AssistantDirector Of AdministrationOfficer
Administration ClerkDisability Claims ExaminerOperating Partner
Administrative AideDistribution Center AdministratorOperations Admin
Administrative Assistant Data EntryDivision LeaderOperations Administrative Assistant
Administrative Assistant InternDivision OfficerOperations Administrator
Administrative Assistant ManagerDivision PresidentOperations Assistant Manager
Administrative Assistant ReceptionistDivision SecretaryOperations Chief
Administrative Assistant To CEODivision Vice PresidentOperations Controller
Administrative Assistant To DirectorDocument AdministratorOperations Executive
Administrative AssociateDocument Control AdministratorOperations Lead
Administrative ChiefDocument ControllerOperations Leader
Administrative CoordinatorDocument ProcessorOperations Team Leader
Administrative DirectorDocumentation ManagerOrder Administrator
Administrative ExecutiveDunkin Donuts Crew MemberOutside Account Executive
Administrative InternEducation AdministratorParish Administrator
Administrative InternshipElection JudgeParish Secretary
Administrative LeadElementary School SecretaryPartner
Administrative ManagerEmail AdministratorParty Host
Administrative Office ClerkEmergency Room Unit SecretaryParty Hostess
Administrative Office ManagerEngineering Administrative AssistantPatient Access Team Lead
Administrative OfficerEngineering AdministratorPatient Account Specialist
Administrative Operations ManagerEntertainerPayroll Admin
Administrative PastorEnvironmental PlannerPayroll Administrator
Administrative Personal AssistantEvening ReceptionistPediatric Receptionist
Administrative ProfessionalExecutive AdminPension Administrator
Administrative ReceptionistExecutive Administrative AssistantPersonal Administrative Assistant
Administrative RepresentativeExecutive Administrative CoordinatorPersonnel Administrator
Administrative SecretaryExecutive Administrative SecretaryPersonnel Officer
Administrative Services AssistantExecutive AdministratorPolicy Administrator
Administrative Services CoordinatorExecutive Assistant ManagerPractice Administrator
Administrative Services ManagerExecutive Assistant To CEOPricing Administrator
Administrative SpecialistExecutive Assistant To CFOPrivacy Officer
Administrative SupervisorExecutive Assistant To DirectorProcedure Scheduler
Administrative Support AssistantExecutive Assistant To The PresidentProcess Executive
Administrative Support AssociateExecutive Assistant To Vice PresidentProcurement Administrator
Administrative Support ClerkExecutive AssociateProgram Administrator
Administrative Support CoordinatorExecutive Board MemberProgram Aide
Administrative Support PersonnelExecutive Office AssistantProgram Assistant
Administrative SupportExecutive Office ManagerProgram Facilitator
Administrative Support SpecialistExecutive ReceptionistProgram Leader
Administrative TechnicianExecutive SecretaryProgram Liaison
Administrator In TrainingFacilitatorProgram Management Intern
AdministratorFacilities AdministratorProgram Officer
Admissions AdvisorFacility AdministratorProject Administrator
Admissions CoordinatorField AdministratorProject Executive
Admissions CounselorField Office ManagerProject Management Assistant
Admissions NurseFilm Crew MemberProject Management Internship
Animal AttendantFilm CrewProject Secretary
Apparel Team LeadFirst MateProject Support Officer
Application ProcessorFounding PartnerProperty Damage Claims Adjuster
Appointment CoordinatorFront Counter ClerkPse Mail Processing Clerk
Appointment SchedulerFront Desk Administrative AssistantPublic Adjuster
Appointment SetterFront Desk AttendantPublic Administrator
Appointment SpecialistFront Desk CoordinatorPurchasing Administrator
Assistant AdministratorFront Desk LeadQuality Administrator
Assistant Center DirectorFront Desk Night AuditorQuality Assurance Administrator
Assistant Crew LeaderFront Desk SpecialistQuality Control Administrator
Assistant Executive DirectorFront Desk StaffQuality Team Lead
Assistant Front Desk ManagerFront Desk WorkerReception Technician
Assistant Golf Course SuperintendentFront End AssociateReceptionist And Administrative Assistant
Assistant Golf ProfessionalFront End ClerkReceptionist
Assistant PlannerFront Office Administrative AssistantReceptionist Secretary
Assistant Program CoordinatorFront Office AdministratorRecording Secretary
Assistant Project CoordinatorFront Office AgentRecords Administrator
Assistant SecretaryFront Office ClerkRecords Officer
Assistant Team LeadFront Office ReceptionistRegional Administrative Assistant
Assistant Technical DirectorFront Office RepresentativeRegional Administrator
Assistant TechnicianFront Office SecretaryRegional Director Of Operations
Assistant To OwnerFront Office SpecialistRegional Office Administrator
Assistant To The DirectorFront Office SupervisorRegional Sales Administrator
Assistant To The General ManagerFront Service ClerkRegional Vice President Of Operations
Assisted Living AdministratorFund AdministratorRegistrar
Associate AdministratorFuneral AttendantRegistration Coordinator
Association ExecutiveGallery AssistantResearch Administrator
AVP OperationsGallery DirectorResearch Executive
Back Office AssistantGallery HostResearch Officer
Back Office ExecutiveGallery InternReservations Agent
Back Office ManagerGeneral AdministratorReservations Specialist
Benefits AdministratorGeneral AssistantResident Service Coordinator
Bilingual Administrative AssistantGeneral CashierResidential Loan Officer
Bilingual ReceptionistGeneral DirectorRetirement Plan Administrator
Bilingual SecretaryGeneral Office AssistantSalon Receptionist
Billing ReceptionistGeneral Office ClerkSan Storage Administrator
Billing SecretaryGeneral Office ManagerScheduler
Billing Team LeadGeneral Office WorkerSchool Administrator
Board SecretaryGeneral SecretarySeasonal Team Member
Booking AgentGenius AdminSecretary Assistant
Booking CoordinatorGirl FridaySecretary Receptionist
Booking OfficerGlobal Account ExecutiveSecretary
BouncerGraduate InternSecretary Specialist
Box Office AttendantGroup Account DirectorSection Chief
Box Office CashierGroup FacilitatorSection Manager
Branch Relationship ExecutiveGuest Experience CaptainSecurity Administrator
BrazerGuest Relations RepresentativeSenior Administrative Assistant
BufferGuest Service Team LeadSenior Administrative Associate
Business Account AdministratorGuest Service Team MemberSenior Administrative Coordinator
Business Administration InternGuidance SecretarySenior Administrative Specialist
Business AssistantHall DirectorSenior Administrator
Business Management InternHangerSenior Admissions Advisor
Business Management InternshipHead Of OperationsSenior Branch Office Administrator
Business Office AdministratorHead ReceptionistSenior Business Manager
Business Office ClerkHead SecretarySenior Center Manager
Business Office CoordinatorHealthcare AdministratorSenior Clerk Typist
Business Office RepresentativeHelp Desk RepresentativeSenior Community Manager
Business OfficerHelp Desk SupervisorSenior Contract Administrator
Business SecretaryHelpdesk InternSenior Controller
Camp AdministratorHome Care AdministratorSenior Director Of Operations
Cancer RegistrarHome Health AdministratorSenior Director
Car Rental AgentHospital AdministratorSenior Minister
Case AdministratorHousing OfficerSenior Office Administrator
Case PlannerHRIS AdministratorSenior Office Assistant
Cash LeadImplementation LeadSenior Office Manager
Cash Office AdministratorIndependent Claims AdjusterSenior Officer
Cash Office ManagerInformation Management SpecialistSenior Partner
Catering Administrative AssistantInformation ReceptionistSenior Program Director
Census EnumeratorInfrastructure AdministratorSenior Project Administrator
Center AdministratorInsurance AdministratorSenior Project Director
Change Management LeadInsurance BillerSenior Project Leader
Chief Administrative OfficerInsurance Claims ProcessorSenior Receptionist
Chief Communications OfficerInsurance ExaminerSenior Recreation Leader
Chief Strategy OfficerInterim AdministratorSenior Staff Assistant
Church AdministratorInternational Account ExecutiveSenior Team Lead
City AdministratorInterpreterSenior Team Leader
Claims AgentIntramural OfficialService Desk Administrator
Claims OfficerInventory AdministratorService Desk Lead
Class RepresentativeJunior AdministratorSettlement Officer
Clerical AdministratorJunior Clinic AdministratorShift Lead
Clerical AideJunior ExecutiveShipping Administrator
ClericalLab AdministratorSite Administrator
Clerical SecretaryLead Administrative AssistantSmall Business Account Executive
Clerical SpecialistLead AdministratorSocial Media Administrator
Clerical SupportLead Assistant ManagerSpa Receptionist
Clerical WorkLead OfficerSpanish Interpreter
Clerical WorkerLead PersonSr Administrative Assistant
Clerk AssistantLead ReceptionistStaff Leader
Client Account ExecutiveLegal Word ProcessorStaff Member
Client AdministratorLegislative AideStaffing Administrator
Client AdvisorLiaison OfficerStrategic Planner
Client RepresentativeLiaisonStudent Facilitator
Client Service AssociateLicensed Insurance ProducerStudy Hall Monitor
Client Support AdministratorLicensed Loan OfficerSubcontract Administrator
Clinical Project ManagerLine LeaderSubcontracts Administrator
Clubhouse AttendantLMS AdministratorSubject Matter Expert
Collections AgentLoan CollectorSubstitute Secretary
Commercial Claims AdjusterLotus Notes AdministratorSummer Camp Director
Commercial Insurance AgentMajor Gifts OfficerSupport Lead
Commercial Loan ProcessorManagement InternSupport Team Lead
Community PlannerManagement SupportSurvey Crew Chief
Community Service CoordinatorManager Of AdministrationTarget Team Leader
Company SecretaryMaster SchedulerTeam Administrator
Compliance AdministratorMedical Office SecretaryTeam Lead
Conference AssistantMedical Office SupportTeam Leader
Conference PlannerMedical Operations OfficerTeam Worker
Confidential SecretaryMedical Practice AdministratorTechnical Administrator
Construction Loan AdministratorMedical Records AdministratorTechnical Project Lead
Contract Administrative AssistantMedical Records ReceptionistTechnical Support Executive
Contract AdministratorMeeting PlannerTechnical Support Officer
Contract ConsultantMember Technical StaffTechnical Translator
Coordinating ManagerMessaging AdministratorTelecommunications Administrator
Corporate Administrative AssistantMessengerTelephone Receptionist
Corporate AdministratorMicrostrategy AdministratorTemporary Administrative Assistant
Corporate ExecutiveMiddleware AdminTemporary Office Assistant
Corporate Management TraineeMIS AdministratorTemporary Receptionist
Corporate Office ManagerMorrison Senior LivingTest Administrator
Corporate OfficerMusic LibrarianTest Center Administrator
Corporate ReceptionistNotary Signing AgentThird Party Administrator
Corresponding SecretaryNursing Administrative AssistantTool Room Manager
Counter HelpNursing AdministratorTraining Lead
Court AdministratorOffice AdminTranscriber
Crew Leader AssistantOffice AdministrationTrust Officer
Crew ManagerOffice Administration TraineeTypist
CrewOffice Administrative AssistantUnion Organizer
Crew SchedulerOffice AdministratorUnit Secretary
Custodian of recordsOffice AideValidation Lead
Customer Service AdminOffice Assistant ManagerVice President of Administration
Data AdministratorOffice AssociateVirtual Assistant
Data Center AdministratorOffice AttendantWorkforce Administrator
Data Entry AdministratorOffice Automation ClerkZoning Administrator
Data Entry RepresentativeOffice CashierOffice Services Assistant
Data OfficerOffice DirectorDesk Assistant
Data OperatorOffice HelperOffice Services Administrator
Day Camp LeaderOffice InternDeputy Chief Of Staff
Day Support CounselorOffice LeadOffice Secretary
DE UnderwriterOffice Manager ReceptionistOffice Receptionist
Deal Desk AnalystOffice of General CounselDeployment Lead
Dental Claims ProcessorOffice of the District AttorneyDepartment Administrator
Dental Office ReceptionistOffice of the General Counsel
Dental SecretaryOffice Professional

Resume Tips

Choose the Right Format

Select a resume format that best showcases your skills and experience. Common formats include chronological, functional, and combination resumes.

Tailor Your Resume

Customize your resume for each job application by highlighting relevant skills and experiences that match the job description.

Focus on Key Sections

Include essential sections such as contact information, professional summary or objective, work experience, education, skills, and relevant certifications.

Use Clear and Concise Language

Be concise and use action verbs to describe your accomplishments and responsibilities in each job role.

Quantify Achievements

Whenever possible, quantify your achievements with numbers or percentages to demonstrate your impact in previous roles.

Highlight Transferable Skills

Emphasize transferable skills that are relevant to the job you're applying for, such as communication, problem-solving, and leadership skills.

Prioritize Readability

Ensure your resume is easy to read by using a clean and professional font, adequate white space, and bullet points for listing information.

Proofread Carefully

Avoid spelling and grammar errors by proofreading your resume multiple times or asking a trusted friend or colleague to review it.

Keep it Updated

Regularly update your resume with new experiences, skills, and accomplishments to reflect your most current qualifications.

Seek Feedback

Consider seeking feedback from career advisors, mentors, or professionals in your industry to improve your resume further.

Leave a Reply

Your email address will not be published. Required fields are marked *