Independent Claims Adjuster Resume With Samples & Examples
Independent Claims Adjuster Resume: As an independent claims adjuster, having a strong resume is essential to showcase your skills and experience in the field. Your resume should highlight your qualifications, achievements, and certifications to stand out to potential employers. In this blog post, we will provide you with a comprehensive guide on how to create a winning independent claims adjuster resume.
Starting with an objective statement, you can clearly state your career goals and what you hope to achieve in your next role. Followed by a summary section where you can provide a brief overview of your experience and skills. Education, skills, experience, certification, awards, and achievements sections should all be included to give a complete picture of your qualifications.
To help you get started, we have also included a free template for you to use as a guide in crafting your own resume.
Independent Claims Adjuster Resume Sample
Barbara Gordon
Independent Claims Adjuster
Phone:(502) 555-2345
Email:[email protected]
Address: 3131 Pine Lane, Lakeshore, TN 12345
Summary
Experienced independent claims adjuster with over 10 years of experience in handling property and casualty insurance claims. Skilled in investigating, evaluating, and negotiating settlements for claims. Proficient in utilizing Xactimate and other claims software. Demonstrated ability to provide excellent customer service and resolve claims efficiently. A proven track record of achieving high customer satisfaction ratings.
Experience
Independent Claims Adjuster
ABC Claims Services, Miami, FL
January 2018 – Present
– Investigate and evaluate insurance claims to determine coverage and liability
– Conduct interviews with claimants, witnesses, and experts to gather necessary information
– Review police reports, medical records, and other documents to support claim decisions
– Negotiate settlements with claimants and their representatives
– Prepare detailed reports and documentation to support claim decisions
– Provide excellent customer service and maintain positive relationships with clients and stakeholders
Independent Claims Adjuster
XYZ Insurance Company, Orlando, FL
June 2015 – December 2017
– Handled a caseload of property and casualty insurance claims
– Conducted on-site inspections to assess damage and determine coverage
– Collaborated with insurance agents, attorneys, and other professionals to resolve complex claims
– Utilized claims management software to track and process claims efficiently
– Participated in ongoing training and professional development to stay current on industry trends and regulations
– Achieved high customer satisfaction ratings and consistently met or exceeded performance targets
Education
Bachelor of Science in Business Administration
University of Florida, Gainesville, FL
Graduated May 2015
Relevant coursework:
– Principles of Insurance
– Risk Management
– Business Law
– Financial Accounting
Associate of Arts in General Studies
Santa Fe College, Gainesville, FL
Graduated May 2012
Certifications:
– Licensed Independent Claims Adjuster, State of Florida
– Certified Insurance Adjuster, National Association of Insurance Commissioners
Skills
– Proficient in Xactimate and other claims adjusting software
– Strong knowledge of insurance policies and coverage
– Excellent communication and negotiation skills
– Ability to work independently and meet deadlines
– Detail-oriented and organized
– Strong problem-solving skills
– Knowledge of construction and building materials
– Customer service oriented
– Ability to handle high-stress situations
– Strong computer skills, including Microsoft Office Suite
Certifications
– Certified Claims Adjuster (CCA) – National Association of Independent Insurance Adjusters (NAIIA), 2018
– Certified Property and Casualty Claims Adjuster (CPCU) – American Institute for Chartered Property Casualty Underwriters (AICPCU), 2017
– Certified Insurance Adjuster (CIA) – National Association of Catastrophe Adjusters (NACA), 2016
Awards & Achievements
– Top Performer Award, XYZ Insurance Company, 2019
– Outstanding Customer Service Award, ABC Claims Services, 2018
– Claims Adjuster of the Year, National Association of Independent Adjusters, 2017
– Highest Settlement Rate Award, DEF Insurance Agency, 2016
– Excellence in Claims Handling Award, GHI Claims Solutions, 2015
Refences
Jessica Hill – Supervisor – ABCD Group – (111) 000-9999 – [email protected]
Independent Claims Adjuster Resume Objective – Examples
1. To utilize my extensive experience in claims adjusting to accurately assess and settle claims in a timely manner.
2. To leverage my strong negotiation skills and attention to detail to effectively resolve complex claims.
3. To apply my knowledge of insurance policies and regulations to ensure fair and prompt claim settlements for clients.
4. To contribute my expertise in investigating and evaluating claims to provide exceptional customer service and support.
5. To utilize my excellent communication and problem-solving skills to efficiently handle a high volume of claims and meet performance targets.
Independent Claims Adjuster Resume Description Examples
1. Experienced Independent Claims Adjuster with over 10 years of experience in handling property and casualty insurance claims. Skilled in investigating, evaluating, and negotiating settlements for claims related to property damage, liability, and bodily injury.
2. Detail-oriented Independent Claims Adjuster with a proven track record of accurately assessing and processing claims in a timely manner. Strong communication and negotiation skills to effectively resolve disputes and reach fair settlements with policyholders and insurance companies.
3. Self-motivated Independent Claims Adjuster with a background in handling complex commercial insurance claims. Proficient in interpreting policy language, conducting thorough investigations, and documenting findings to support claim decisions. Able to work independently and efficiently in a fast-paced environment.
4. Results-driven Independent Claims Adjuster with a reputation for delivering exceptional customer service and achieving high levels of client satisfaction. Skilled in analyzing coverage, determining liability, and calculating damages to ensure accurate and fair claim settlements. Strong organizational and time management skills to handle multiple claims simultaneously.
5. Dedicated Independent Claims Adjuster with a commitment to providing prompt and professional claims service. Experienced in working with various insurance carriers and policyholders to resolve claims efficiently and fairly. Proficient in utilizing claims management software and technology to streamline processes and improve overall efficiency.
Action Verbs to Use in Independent Claims Adjuster Resume
1. Investigate – Conduct thorough investigations to determine the extent of damages and liability in insurance claims.
2. Negotiate – Negotiate settlements with policyholders, claimants, and other parties involved in the claims process.
3. Evaluate – Assess the value of property damage, injuries, and other losses to determine appropriate compensation.
4. Document – Create detailed reports and documentation of claim investigations, findings, and settlements.
5. Communicate – Communicate effectively with clients, colleagues, and other stakeholders to provide updates on claim status and resolve issues.
6. Analyze – Analyze policy coverage, claim information, and other relevant data to make informed decisions and recommendations.
7. Review – Review claim files, documents, and evidence to ensure accuracy and compliance with company policies and regulations.
8. Resolve – Work to resolve claims in a timely and efficient manner, while ensuring fair and equitable outcomes for all parties involved.
9. Collaborate – Collaborate with other claims adjusters, insurance agents, attorneys, and experts to gather information and support claim decisions.
10. Advocate – Advocate for policyholders and claimants to ensure they receive fair treatment and compensation in accordance with their insurance policies.
Mistakes to Avoid in Independent Claims Adjuster Resume
1. Not tailoring your resume to the specific job you are applying for: Make sure to customize your resume to highlight the skills and experience that are most relevant to the claims adjuster position you are applying for.
2. Including irrelevant information: Avoid including unnecessary details or experiences that are not relevant to the claims adjuster role. Focus on showcasing your relevant skills and accomplishments.
3. Using a generic resume template: Stand out from other applicants by creating a unique and professional resume design that reflects your personal brand and showcases your qualifications effectively.
4. Failing to include specific achievements: Make sure to include specific examples of your accomplishments and successes in previous claims adjusting roles. This will demonstrate your value to potential employers.
5. Neglecting to proofread: Spelling and grammatical errors can make a negative impression on potential employers. Always proofread your resume carefully before submitting it.
6. Not including keywords: Many employers use applicant tracking systems to screen resumes for specific keywords. Make sure to include relevant keywords from the job description in your resume to increase your chances of being noticed.
7. Omitting contact information: Ensure that your contact information, including your phone number and email address, is clearly listed on your resume so that potential employers can easily reach out to you for further consideration.
FAQs – Independent Claims Adjuster Resume
What types of insurance claims have you handled in your career as an independent claims adjuster?
In my career as an independent claims adjuster, I have handled a wide range of insurance claims, including property damage claims, personal injury claims, auto accident claims, and liability claims. I have experience working with both residential and commercial property claims, as well as claims involving various types of vehicles and accidents. Additionally, I have handled claims related to natural disasters, such as hurricanes, floods, and wildfires. My diverse experience has equipped me with the skills and knowledge necessary to effectively assess and process a variety of insurance claims.
How do you stay current with industry regulations and best practices in claims adjusting?
As a claims adjuster, I stay current with industry regulations and best practices by regularly attending training sessions, workshops, and conferences related to claims adjusting. I also make sure to read industry publications, follow relevant websites and blogs, and participate in online forums and discussion groups. Additionally, I maintain open communication with colleagues and supervisors to stay informed about any changes or updates in regulations and best practices. By staying proactive and engaged in ongoing learning and networking opportunities, I am able to ensure that I am up-to-date with the latest industry trends and requirements in claims adjusting.
Can you provide examples of successful claim settlements you have negotiated on behalf of clients?
Yes, we have successfully negotiated numerous claim settlements on behalf of our clients. Some examples include securing a substantial settlement for a client who was injured in a car accident, obtaining compensation for a client who suffered workplace injuries due to negligence, and reaching a favorable resolution for a client in a medical malpractice case. Our track record of successful claim settlements demonstrates our commitment to advocating for our clients and achieving the best possible outcomes for them.
How do you approach difficult or contentious claim situations with clients or insurance companies?
When faced with difficult or contentious claim situations with clients or insurance companies, I always strive to remain calm, professional, and empathetic. I believe in open and honest communication, so I make sure to listen carefully to the concerns of all parties involved and try to find common ground. I also rely on my knowledge of insurance policies and regulations to navigate the situation effectively. If necessary, I may seek guidance from supervisors or legal experts to help resolve the issue in a fair and timely manner. Ultimately, my goal is to reach a resolution that satisfies all parties and upholds the principles of integrity and fairness.
What software or tools do you use to efficiently manage and process claims?
We use a variety of software and tools to efficiently manage and process claims. Our primary tool is a claims management system that allows us to track and process claims from start to finish. This system helps us streamline the claims process, reduce errors, and ensure timely payments to our customers. In addition, we also utilize electronic document management systems, data analytics tools, and communication platforms to enhance our claims processing capabilities. These tools help us improve efficiency, accuracy, and customer satisfaction in handling claims.
In conclusion, crafting a strong resume as an Independent Claims Adjuster is crucial in showcasing your skills and experience to potential employers. By including a well-written objective, summary, education, skills, experience, certification, awards, and achievements sections, you can effectively highlight your qualifications and stand out from other candidates. Utilize the free template provided to create a professional and impactful resume that will help you land your next job in the insurance industry.