Administrative Receptionist Resume With Samples & Examples

Administrative Receptionist Resume: An administrative receptionist plays a crucial role in any organization by managing front desk operations and providing administrative support to staff and clients. Crafting a strong resume is essential for landing a job in this competitive field. In this blog post, we will provide a comprehensive guide on how to create an effective administrative receptionist resume.

Starting with the objective section, it is important to clearly state your career goals and how you can contribute to the organization. A well-written summary should highlight your key skills and qualifications, giving potential employers a snapshot of your capabilities. The education section should list any relevant degrees or certifications, while the skills section should showcase your proficiency in areas such as communication, organization, and customer service.

Including details of your work experience, certifications, awards, and achievements will further strengthen your resume. To help you get started, we have also included a free template for creating a professional administrative receptionist resume.

Administrative Receptionist Resume Sample

Logan
Administrative Receptionist
Phone:(503) 555-3456
Email:[email protected]
Address: 1919 Cedar Lane, Hillcrest, TX 12345

Summary

Experienced administrative receptionist with over 5 years of experience in managing front desk operations, answering phones, and greeting visitors. Proficient in Microsoft Office Suite and skilled in scheduling appointments and coordinating meetings. Known for providing excellent customer service and maintaining a professional demeanor in fast-paced environments.

Experience

ABC Company, Administrative Receptionist, New York, NY
January 2018 – Present

– Greet and welcome visitors in a professional and friendly manner
– Answer and direct phone calls to appropriate departments
– Manage incoming and outgoing mail and packages
– Maintain office supplies inventory and place orders when necessary
– Schedule appointments and meetings for executives
– Assist with administrative tasks such as data entry, filing, and photocopying
– Coordinate travel arrangements for staff members
– Handle sensitive and confidential information with discretion and professionalism

XYZ Corporation, Receptionist, New York, NY
June 2016 – December 2017

– Managed front desk operations, including answering phones, greeting visitors, and directing inquiries to appropriate staff members
– Scheduled appointments and maintained calendars for executives
– Coordinated conference room reservations and set up for meetings
– Assisted with event planning and coordination for company functions
– Managed office supplies inventory and placed orders as needed
– Handled incoming and outgoing mail and packages
– Provided administrative support to various departments as needed
– Ensured the reception area was clean and organized at all times

Education

Bachelor of Arts in Communication
University of California, Los Angeles
Los Angeles, CA
2015-2019

Relevant coursework:
– Business Communication
– Public Relations
– Organizational Communication

Associate of Arts in Business Administration
Santa Monica College
Santa Monica, CA
2013-2015

Relevant coursework:
– Office Management
– Business Ethics
– Customer Service

Skills

– Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
– Excellent verbal and written communication skills
– Strong organizational and time management abilities
– Ability to multitask and prioritize tasks effectively
– Experience with answering phones, scheduling appointments, and managing calendars
– Knowledge of office equipment and procedures
– Detail-oriented and able to maintain a high level of accuracy
– Ability to work independently and as part of a team
– Customer service oriented with a professional and friendly demeanor
– Familiarity with basic accounting and bookkeeping tasks

Certifications

– Certified Administrative Professional (CAP) – International Association of Administrative Professionals, 2018
– Microsoft Office Specialist (MOS) – Microsoft, 2017
– Professional Receptionist Certification – American Hotel & Lodging Educational Institute, 2016

Awards & Achievements

– Employee of the Month, XYZ Company, June 2020
– Recognized for outstanding customer service skills by receiving multiple positive feedback from clients
– Successfully implemented a new filing system that improved efficiency and organization in the office
– Completed advanced training in Microsoft Office Suite, enhancing productivity and accuracy in daily tasks

Refences

Available upon request.

Administrative Receptionist Resume Objective – Examples

1. To utilize my strong organizational skills and attention to detail in providing efficient administrative support as an Administrative Receptionist.
2. Seeking a position as an Administrative Receptionist where I can leverage my excellent communication and customer service skills to create a positive and welcoming environment for clients and visitors.
3. To contribute my experience in managing office operations and handling administrative tasks effectively as an Administrative Receptionist.
4. Seeking a challenging role as an Administrative Receptionist where I can utilize my multitasking abilities and problem-solving skills to ensure smooth office operations.
5. To secure a position as an Administrative Receptionist where I can apply my knowledge of office procedures and technology to provide exceptional support to staff and visitors.

Administrative Receptionist Resume Description Examples

1. Greeted and welcomed visitors in a professional and friendly manner, directing them to the appropriate person or department.
2. Answered and directed incoming phone calls to the appropriate staff members, taking messages when necessary.
3. Managed the reception area, ensuring it was clean and organized at all times.
4. Scheduled appointments and meetings for staff members, coordinating calendars and ensuring all necessary information was provided.
5. Handled incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients in a timely manner.

Action Verbs to Use in Administrative Receptionist Resume

1. Greeted: Welcomed visitors and clients in a friendly and professional manner.
2. Scheduled: Managed appointments and meetings for executives and staff.
3. Answered: Responded to phone calls and emails promptly and efficiently.
4. Organized: Maintained office supplies and kept reception area tidy.
5. Directed: Guided visitors to appropriate departments or individuals.
6. Filed: Managed and organized paperwork and documents.
7. Assisted: Provided support to office staff with various administrative tasks.
8. Coordinated: Managed logistics for events and meetings.
9. Updated: Kept records and databases current and accurate.
10. Communicated: Interacted with clients, visitors, and staff to ensure smooth operations.

Mistakes to Avoid in Administrative Receptionist Resume

1. Spelling and grammatical errors: Make sure to thoroughly proofread your resume for any spelling or grammatical errors. These mistakes can make you appear unprofessional and careless.

2. Lack of relevant experience: Be sure to highlight any relevant experience you have as an administrative receptionist. This could include previous receptionist roles, customer service experience, or any other relevant skills.

3. Using a generic resume template: Avoid using a generic resume template that doesn’t showcase your unique skills and qualifications. Customize your resume to highlight your specific experience and accomplishments.

4. Including irrelevant information: Make sure to only include information that is relevant to the receptionist role you are applying for. Avoid including irrelevant work experience or skills that don’t pertain to the job.

5. Not showcasing your communication skills: As a receptionist, strong communication skills are essential. Make sure to highlight your ability to communicate effectively with clients, colleagues, and other stakeholders.

6. Failing to include key achievements: Don’t forget to include any key achievements or accomplishments in your resume. This could include exceeding performance targets, receiving awards, or implementing successful processes.

7. Not tailoring your resume to the job: Make sure to tailor your resume to the specific job you are applying for. Highlight how your skills and experience align with the requirements of the role, and customize your resume accordingly.

FAQs – Administrative Receptionist Resume

What experience do you have working as an administrative receptionist?

I have over five years of experience working as an administrative receptionist in various industries, including healthcare, education, and finance. In these roles, I have been responsible for managing front desk operations, answering phones, scheduling appointments, greeting visitors, and providing administrative support to staff members. I am proficient in using office software and have excellent communication and organizational skills. I am also adept at multitasking and handling a high volume of tasks efficiently. My experience as an administrative receptionist has equipped me with the necessary skills to excel in a fast-paced office environment and provide exceptional customer service.

How do you handle a high volume of phone calls and visitors in a professional manner?

To handle a high volume of phone calls and visitors in a professional manner, it is important to prioritize tasks and manage time effectively. This can be achieved by setting clear goals and objectives for each interaction, staying organized and maintaining a positive attitude. Additionally, utilizing tools such as call forwarding, voicemail and scheduling appointments can help streamline communication and ensure that all inquiries are addressed promptly. It is also important to remain calm and patient, even during busy periods, and to treat each caller or visitor with respect and courtesy. By maintaining professionalism and efficiency, you can effectively manage a high volume of phone calls and visitors while providing excellent customer service.

Can you describe your proficiency with office equipment and software programs?

I am highly proficient in using a variety of office equipment such as printers, scanners, copiers, and fax machines. I am also skilled in using software programs such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Suite, and Adobe Acrobat. I have experience troubleshooting technical issues with office equipment and software programs, and I am always eager to learn new tools and technologies to improve my efficiency and productivity in the workplace.

How do you prioritize tasks and manage multiple projects simultaneously?

Prioritizing tasks and managing multiple projects simultaneously requires careful planning and organization. One approach is to create a list of all tasks and projects, then assess their importance and deadlines. Prioritize tasks based on urgency and importance, focusing on completing high-priority items first. Break down larger projects into smaller tasks and allocate time for each one. Utilize tools such as calendars, to-do lists, and project management software to keep track of deadlines and progress. Communicate with team members and stakeholders to ensure everyone is on the same page and adjust priorities as needed. Regularly review and reassess your task list to stay on track and make adjustments as necessary. By staying organized and proactive, you can effectively manage multiple projects and tasks simultaneously.

What customer service skills do you possess that make you a strong candidate for this role?

I possess strong communication skills, both verbal and written, which allow me to effectively interact with customers and address their needs in a clear and concise manner. Additionally, I am highly empathetic and have a strong ability to actively listen to customers in order to understand their concerns and provide appropriate solutions. I am also skilled in problem-solving and conflict resolution, which enables me to handle difficult situations with professionalism and diplomacy. Overall, my customer service skills make me a strong candidate for this role as I am dedicated to providing exceptional service and ensuring customer satisfaction.

In conclusion, a well-crafted administrative receptionist resume is essential for showcasing your skills and experience in a professional manner. By including sections such as objective, summary, education, skills, experience, certification, awards, and achievements, you can highlight your qualifications and stand out to potential employers. Utilizing a free template can help you create a polished and organized resume that effectively communicates your strengths. With the right resume, you can increase your chances of landing your dream job as an administrative receptionist.