Counter Help Resume With Samples & Examples

Counter Help Resume: Are you looking to land a job as a counter help professional? Crafting a strong resume is the first step towards securing your dream job. A well-written resume can make a great first impression on potential employers and increase your chances of getting hired. In this blog post, we will provide you with a comprehensive guide on how to create a standout counter help resume, complete with sample sections for objective, summary, education, skills, experience, certification, awards, and achievements. Additionally, we will also share a free template to help you get started on your resume-building journey. Read on to learn how to showcase your qualifications and experience effectively in your resume.

Counter Help Resume Sample

Kara Zor-El
Counter Help
Phone:(718) 555-6789
Email:[email protected]
Address: 3232 Oak Avenue, Pineville, OH 23456

Summary

Experienced counter help professional with over 5 years of experience in fast-paced food service environments. Skilled in taking orders, handling cash transactions, and providing excellent customer service. Proficient in using POS systems and maintaining a clean and organized work area. Strong communication and multitasking abilities. Adept at working efficiently under pressure.

Experience

Counter Help, ABC Deli, New York, NY
January 2018 – Present

– Greet customers as they enter the deli and provide them with menus
– Take customer orders and input them into the POS system
– Prepare and serve food and beverages in a timely manner
– Handle cash and credit card transactions accurately
– Maintain a clean and organized work area
– Assist with restocking inventory and ordering supplies as needed
– Provide excellent customer service and address any customer concerns or complaints promptly

Counter Help, XYZ Cafe, Los Angeles, CA
June 2015 – December 2017

– Welcomed customers to the cafe and assisted them with menu selections
– Took customer orders and communicated them to the kitchen staff
– Prepared and served food and drinks according to customer preferences
– Managed cash register and processed payments efficiently
– Ensured cleanliness and sanitation standards were met at all times
– Collaborated with team members to provide a positive dining experience for customers
– Assisted with opening and closing duties, including restocking supplies and cleaning the dining area

Education

Bachelor of Science in Hospitality Management
University of Nevada, Las Vegas
Las Vegas, NV
Graduated May 2018

Relevant Coursework:
– Food and Beverage Management
– Hotel Operations
– Event Planning
– Marketing for Hospitality
– Financial Management in Hospitality

Associate of Applied Science in Culinary Arts
Le Cordon Bleu College of Culinary Arts
Las Vegas, NV
Graduated May 2015

Certifications:
– ServSafe Food Handler Certification
– TIPS (Training for Intervention ProcedureS) Certification

Skills

– Excellent customer service skills
– Strong communication and interpersonal abilities
– Ability to work efficiently in a fast-paced environment
– Proficient in handling cash transactions and operating POS systems
– Knowledge of food safety regulations and proper handling procedures
– Ability to multitask and prioritize tasks effectively
– Strong attention to detail and accuracy in order processing
– Ability to work well in a team and collaborate with coworkers
– Proficient in maintaining cleanliness and organization in work area
– Ability to adapt to changing situations and problem-solve effectively

Certifications

– Food Handler Certification, ServSafe, 2018
– Customer Service Certification, American Hotel & Lodging Educational Institute, 2019
– Cash Handling Certification, National Retail Federation, 2020

Awards & Achievements

– Employee of the Month, XYZ Cafe (June 2020)
– Certificate of Excellence in Customer Service, ABC Restaurant (2019)
– Top Performer in Sales, DEF Bakery (2018)
– Perfect Attendance Award, GHI Deli (2017)
– Recognized for Outstanding Teamwork, JKL Coffee Shop (2016)

Refences

Elizabeth Garcia – Executive – DEF Enterprises – (888) 777-6666 – [email protected]

Counter Help Resume Objective – Examples

1. Seeking a position as a Counter Help where I can utilize my excellent customer service skills and experience in handling cash transactions to provide exceptional service to customers.
2. To secure a Counter Help position in a fast-paced environment where I can apply my strong communication skills and ability to work efficiently under pressure.
3. Looking for a Counter Help role in a dynamic team where I can contribute my knowledge of food service operations and dedication to delivering high-quality service.
4. To obtain a Counter Help position in a reputable establishment where I can leverage my experience in handling food orders and maintaining a clean and organized work area.
5. Seeking a challenging Counter Help position that allows me to showcase my attention to detail, ability to multitask, and commitment to ensuring customer satisfaction.

Counter Help Resume Description Examples

1. Greet customers in a friendly and professional manner, take orders accurately and efficiently, and handle cash transactions with precision.
2. Prepare and serve food and beverages according to company standards, ensuring quality and presentation meet customer expectations.
3. Maintain a clean and organized work area, including restocking supplies, cleaning equipment, and sanitizing surfaces to ensure a safe and hygienic environment.
4. Provide excellent customer service by addressing customer inquiries, resolving complaints, and ensuring a positive dining experience for all patrons.
5. Collaborate with team members to coordinate food preparation and service, communicate effectively to ensure smooth operations, and contribute to a positive work environment.

Action Verbs to Use in Counter Help Resume

1. Assist – Help customers with their orders and provide information about products or services.
2. Serve – Serve customers in a friendly and efficient manner.
3. Communicate – Communicate effectively with customers to ensure their needs are met.
4. Recommend – Recommend products or services based on customers’ preferences and needs.
5. Handle – Handle customer inquiries, complaints, and requests in a professional manner.
6. Process – Process customer orders and payments accurately and efficiently.
7. Maintain – Maintain a clean and organized work area to ensure a pleasant customer experience.
8. Resolve – Resolve customer issues or concerns in a timely and satisfactory manner.
9. Coordinate – Coordinate with other team members to ensure smooth operations and customer satisfaction.
10. Upsell – Upsell additional products or services to increase sales and customer satisfaction.

Mistakes to Avoid in Counter Help Resume

1. Spelling and grammatical errors: Make sure to proofread your resume carefully to avoid any spelling or grammatical mistakes. These errors can make you appear unprofessional and may result in your resume being overlooked.

2. Lack of relevant experience: Ensure that your resume highlights any relevant experience you have in customer service or food service. Employers are looking for candidates who have experience in these areas, so be sure to include any relevant experience on your resume.

3. Not including specific skills: Make sure to include any specific skills that are relevant to the counter help position, such as cash handling, customer service, and food preparation. Highlighting these skills can help you stand out as a strong candidate.

4. Using a generic resume: Avoid using a generic resume that does not highlight your specific qualifications for the counter help position. Tailor your resume to the job you are applying for by including relevant experience, skills, and accomplishments.

5. Not including a professional summary: A professional summary at the top of your resume can help to quickly highlight your qualifications and experience for the counter help position. Make sure to include a brief overview of your skills and experience in this section.

6. Including irrelevant information: Avoid including irrelevant information on your resume, such as unrelated work experience or hobbies. Keep your resume focused on your qualifications for the counter help position to make a strong impression on potential employers.

7. Not customizing your resume for each job application: Make sure to customize your resume for each job application by highlighting the most relevant experience and skills for the specific position. This can help you stand out as a strong candidate and increase your chances of landing an interview.

FAQs – Counter Help Resume

What experience do you have working in a fast-paced customer service environment?

I have extensive experience working in fast-paced customer service environments. In my previous roles, I have worked in busy retail stores and call centers where I had to quickly and efficiently assist customers with their inquiries and resolve any issues they may have had. I am adept at multitasking, staying calm under pressure, and providing excellent customer service even in high-stress situations. My experience has taught me how to prioritize tasks, think on my feet, and adapt to changing circumstances to ensure that customers receive the best possible service.

How do you handle difficult or upset customers?

When dealing with difficult or upset customers, it is important to remain calm and empathetic. Listen to their concerns and try to understand their perspective. Apologize for any inconvenience they may have experienced and assure them that you are there to help find a solution. Offer to rectify the situation by providing a refund, exchange, or other appropriate resolution. If necessary, involve a manager or supervisor to help mediate the situation. It is important to remember that the customer’s satisfaction is paramount, and handling the situation with professionalism and care can often turn a negative experience into a positive one.

Can you work flexible hours, including evenings and weekends?

Yes, I am able to work flexible hours, including evenings and weekends. I understand the importance of being available to meet the needs of the job and am willing to adjust my schedule accordingly. I am committed to being a reliable and dedicated employee who is willing to go above and beyond to ensure the success of the team.

Are you comfortable using a cash register and handling money transactions?

Yes, I am comfortable using a cash register and handling money transactions. I have experience in operating cash registers and processing various types of transactions, including cash, credit card, and check payments. I am confident in my ability to accurately handle money and provide excellent customer service during transactions.

Do you have experience with food safety regulations and handling food items?

Yes, I have extensive experience with food safety regulations and handling food items. I have completed training in safe food handling practices and have worked in various food service settings where I have implemented and enforced proper food safety protocols. I am familiar with HACCP principles, temperature control, cross-contamination prevention, and proper storage and labeling of food items. I am committed to ensuring the highest standards of food safety in all aspects of food preparation and service.

In conclusion, a well-crafted counter help resume is essential for showcasing your skills and experience in the customer service industry. By including sections such as objective, summary, education, skills, experience, certification, awards, and achievements, you can effectively highlight your qualifications to potential employers. Utilizing a free template can help you create a professional and organized resume that stands out to hiring managers. With the right resume, you can increase your chances of landing your dream job in the counter help field.