Clerical Support Resume With Samples & Examples

Clerical Support Resume: Clerical support professionals play a crucial role in maintaining the efficiency and organization of an office. A well-crafted resume is essential to showcase your skills and experience in this field. In this blog post, we will provide you with a comprehensive guide on how to create a standout clerical support resume.

Starting with the objective section, it is important to clearly state your career goals and how you can contribute to the organization. The summary section should highlight your key qualifications and accomplishments in a concise manner. In the education section, list any relevant degrees or certifications that you have obtained.

Additionally, include a skills section that outlines your proficiency in software programs, communication, and organizational abilities. The experience section should detail your previous roles and responsibilities in clerical support. Don’t forget to mention any certifications, awards, or achievements that demonstrate your dedication and expertise in the field. To help you get started, we have included a free template for you to use as a guide.

Clerical Support Resume Sample

Ben Grimm
Clerical Support
Phone:(312) 555-6789
Email:[email protected]
Address: 1515 Pinecrest Avenue, Pineville, VA 34567

Summary

Dedicated and detail-oriented clerical support professional with over 5 years of experience in administrative tasks, data entry, and customer service. Proficient in Microsoft Office Suite and skilled in managing multiple priorities efficiently. Known for strong communication and organizational skills. Seeking to leverage expertise at XYZ Company to contribute to operational success.

Experience

Administrative Assistant
ABC Company, New York, NY
January 2018 – Present

– Provide clerical support to the office by managing phone calls, emails, and scheduling appointments
– Prepare and distribute correspondence, memos, and reports
– Maintain and update filing systems, both electronic and physical
– Assist with data entry and record keeping
– Coordinate meetings and events, including booking venues and arranging catering
– Handle incoming and outgoing mail and packages
– Collaborate with other team members to ensure smooth operations of the office

Office Clerk
XYZ Corporation, Los Angeles, CA
June 2015 – December 2017

– Managed front desk operations, including greeting visitors and answering phones
– Assisted with processing invoices, purchase orders, and expense reports
– Organized and maintained office supplies inventory
– Filed and retrieved documents and records as needed
– Assisted with data entry and updating databases
– Coordinated office events and meetings
– Provided general administrative support to the office staff

Education

Bachelor of Arts in Business Administration
University of California, Los Angeles, CA
2015-2019

Relevant coursework:
– Financial Accounting
– Business Communication
– Marketing Principles
– Organizational Behavior

Certificate in Office Administration
Los Angeles Community College, Los Angeles, CA
2014-2015

High School Diploma
Westwood High School, Los Angeles, CA
2010-2014

Skills

– Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
– Strong organizational and time management skills
– Excellent written and verbal communication abilities
– Ability to prioritize tasks and meet deadlines
– Experience with data entry and record keeping
– Knowledge of office equipment such as copiers, fax machines, and printers
– Familiarity with office procedures and protocols
– Ability to work independently and as part of a team
– Attention to detail and accuracy in all tasks
– Customer service skills and ability to handle inquiries and requests efficiently

Certifications

– Microsoft Office Specialist (MOS) Certification, 2019
– Certified Administrative Professional (CAP), International Association of Administrative Professionals, 2018
– QuickBooks Certified User, Intuit, 2017
– Professional in Human Resources (PHR) Certification, HR Certification Institute, 2016

Awards & Achievements

– Employee of the Month, XYZ Company, June 2020
– Recognized for outstanding customer service skills and ability to handle high-volume phone calls and emails efficiently
– Received positive feedback from supervisors and colleagues for consistently meeting deadlines and exceeding expectations
– Completed advanced training in Microsoft Office Suite, improving productivity and accuracy in data entry tasks
– Successfully implemented new filing system, resulting in improved organization and accessibility of important documents

Refences

Jessica Lewis – Manager – ABC Group – (777) 888-9999 – [email protected]

Clerical Support Resume Objective – Examples

1. Seeking a Clerical Support position where I can utilize my strong organizational skills and attention to detail to assist in the efficient operation of the office.
2. To secure a Clerical Support role in a dynamic work environment where I can contribute my excellent communication and multitasking abilities to enhance office productivity.
3. Looking for a Clerical Support position that will allow me to apply my proficiency in data entry, filing, and administrative tasks to support the daily operations of the office.
4. To obtain a Clerical Support position that will enable me to utilize my computer skills, customer service experience, and problem-solving abilities to provide exceptional support to the office staff.
5. Seeking a challenging Clerical Support role where I can leverage my strong work ethic, time management skills, and knowledge of office procedures to contribute to the success of the organization.

Clerical Support Resume Description Examples

1. Managed and organized office files and documents, ensuring easy access and retrieval for staff members.
2. Provided administrative support to executives, including scheduling meetings, managing calendars, and preparing reports.
3. Answered and directed incoming calls, greeted visitors, and assisted with general inquiries.
4. Processed and distributed incoming and outgoing mail, including sorting, stamping, and delivering to appropriate departments.
5. Assisted with data entry, filing, and record-keeping tasks to maintain accurate and up-to-date information.

Action Verbs to Use in Clerical Support Resume

1. Organized – Demonstrated ability to efficiently arrange and maintain files, documents, and schedules.
2. Scheduled – Proficient in coordinating appointments, meetings, and travel arrangements.
3. Communicated – Effectively conveyed information through written correspondence, phone calls, and emails.
4. Managed – Oversaw administrative tasks such as data entry, record keeping, and inventory control.
5. Coordinated – Collaborated with team members to ensure smooth workflow and project completion.
6. Resolved – Successfully addressed and resolved any issues or conflicts that arose in the workplace.
7. Updated – Kept records, databases, and systems up-to-date with accurate and current information.
8. Assisted – Provided support to colleagues and supervisors in various administrative tasks and projects.

Mistakes to Avoid in Clerical Support Resume

1. Spelling and grammatical errors: Make sure to proofread your resume carefully to avoid any spelling or grammatical errors. These mistakes can make you appear careless and unprofessional.

2. Lack of specific details: Be sure to include specific details about your clerical support experience, such as the types of tasks you have performed, software programs you are proficient in, and any relevant certifications or training.

3. Using generic language: Avoid using generic language or cliches in your resume. Instead, use specific and descriptive language to highlight your skills and accomplishments.

4. Failing to customize your resume: Tailor your resume to the specific job you are applying for by highlighting the skills and experience that are most relevant to the position.

5. Including irrelevant information: Only include information that is relevant to the job you are applying for. Avoid including personal information, such as hobbies or interests, that do not relate to your clerical support experience.

6. Not including a summary or objective statement: A summary or objective statement at the top of your resume can help to quickly communicate your career goals and qualifications to potential employers.

7. Neglecting to include contact information: Make sure to include your contact information, such as your phone number and email address, so that potential employers can easily reach out to you for an interview.

FAQs – Clerical Support Resume

What clerical tasks have you performed in previous roles?

In previous roles, I have performed a variety of clerical tasks such as data entry, filing, answering phones, scheduling appointments, and maintaining office supplies. I have also been responsible for organizing and maintaining physical and digital files, drafting correspondence, and assisting with basic bookkeeping tasks. Additionally, I have experience in preparing reports, creating presentations, and coordinating meetings and events. Overall, my clerical experience has equipped me with strong organizational and time management skills, attention to detail, and the ability to prioritize tasks effectively.

How do you prioritize and organize tasks in a fast-paced office environment?

In a fast-paced office environment, I prioritize and organize tasks by first assessing the urgency and importance of each task. I create a to-do list and categorize tasks based on deadlines and level of importance. I also utilize tools such as calendars, task management software, and prioritization techniques like the Eisenhower Matrix to help me stay organized and focused. I make sure to regularly reassess my priorities and adjust my schedule as needed to ensure that I am meeting deadlines and completing tasks efficiently. Additionally, I communicate with my team members and supervisors to ensure that we are all on the same page and working towards common goals. By staying organized and prioritizing tasks effectively, I am able to navigate the fast-paced office environment and stay productive.

Can you provide examples of your experience with data entry and record keeping?

Yes, I have extensive experience with data entry and record keeping. In my previous role as a data entry clerk, I was responsible for accurately inputting large volumes of information into databases and spreadsheets. I also maintained detailed records of transactions, inventory, and customer information. Additionally, I have experience organizing and filing physical and digital records to ensure easy access and retrieval. My attention to detail and strong organizational skills have allowed me to effectively manage and maintain accurate records in a variety of professional settings.

How do you handle confidential information and maintain discretion in the workplace?

Handling confidential information and maintaining discretion in the workplace is a top priority for me. I understand the importance of keeping sensitive information secure and only sharing it with those who have a legitimate need to know. To ensure confidentiality, I follow all company policies and procedures related to data protection and privacy. I also make sure to keep all physical and digital files secure and only access them when necessary. Additionally, I am careful about what I discuss with colleagues and always think twice before sharing any confidential information. Overall, I take my responsibility to protect confidential information very seriously and strive to maintain the highest level of discretion in the workplace.

Have you ever had to handle multiple phone lines and schedule appointments simultaneously?

Yes, I have experience handling multiple phone lines and scheduling appointments simultaneously. In my previous role as a receptionist at a busy medical office, I was responsible for answering incoming calls, transferring calls to the appropriate department, and scheduling appointments for multiple providers. I developed strong organizational and time management skills to ensure that all calls were answered promptly and appointments were scheduled efficiently. I also utilized a scheduling software to keep track of appointments and avoid double booking. Overall, I am comfortable and proficient in managing multiple phone lines and scheduling appointments simultaneously.

In conclusion, a well-crafted clerical support resume is essential for showcasing your skills and experience in the administrative field. By including a strong objective, summary, education, skills, experience, certification, awards, and achievements sections, you can effectively highlight your qualifications to potential employers. Utilizing a free template can help you structure your resume in a professional and organized manner. With the right resume, you can stand out as a top candidate for clerical support positions.